Where do I begin. First let me say that Mr. Aragon is a true professional. He has assisted us tremedously in our first business endeavour and was a real resource. He guided us all the way through the process or our business venture (Mia's Frozen Yogurt). I would highly recommend his services to anyone looking to start the contstruction of a small business or a home. We wish him continued success, because he made our dream come true as a business owner.
- Marc Williams
We bought our condo, knowing it needed a gut remodel. I was terrified at the prospect of finding a good contractor in the Miami area, as I heard so many horror stories from people over the years. Someone who personally went through a remodel referred Rafael from Create Group to me. From the moment I met Rafael, I knew he was the right and only choice for us. I’ve never been through something as major as a full remodel of a condo, but from day one, they steered us in the right direction. My fears about the magnitude of what we were doing seemed to disappear, because we had the right guidance. They were realistic and truthful about the budget we needed, where we needed to spend the most money and where we could save money, without skimping on the quality of the outcome. Rafael and his team put together the most detailed budget and project plans I’ve ever seen. Every aspect was covered and we had our approved permits from Miami Beach in record time, only six days after being submitted, and there was even a holiday in the middle of all that!
We were out of town for several months of the remodel, but I had absolutely no reservations about being gone, as we were in the best of hands. Melissa, our project manager, was on top of every single detail. We spoke at least once per day. If there was a question that needed answering right away, either Rafael or Melissa would text me, knowing I was likely in a meeting at work, and could not respond to a phone call. There were several times when they would FaceTime me to show me the progress, or ask my opinion on something, such as the width of the grout lines in the tile floor.
I’ve worked with many contractors before, but a lot of them have a hard time going from the concept of a drawing or idea, and thinking it through into how you’re going to use the space. Rafael is triple-qualified, in that he’s a licensed contractor, architect and interior designer. Melissa is also very well versed in all areas, and is getting her Masters Degree in interior design. They think of everything, from the placement of outlets and light switches, how air is flowing to keep rooms comfortable, to where lights should go overhead in rooms.
I can’t explain how nice it is to have a team you can completely trust to do the right thing when you’re not around. I never once worried about how our remodel was going. They cared as much about our place as they would their own. If something wasn’t done to their satisfaction by a sub-contractor, they would have it redone immediately. Every week, either Rafael or Melissa would send us a PowerPoint time lapse of our remodel progress. It was the highlight of my week, since I was over 1,000 miles away. They would take pictures throughout the week of all the projects to show the before and after from Monday through Friday. I’d never heard of anyone doing this before, and no one I know has ever heard of any contractor going the extra mile like this.
At the end of this project, which took about a year, from first meeting Rafael, going through budgeting and planning, permitting, demolition, the complete overhaul of our condo (with hurricane Irma thrown in for good measure), and all the final inspections to close out our permits, we had a wonderful new home. Not to mention, great friends for life with Rafael and Melissa.
This could have been one of the most stressful things I’ve ever experienced in my life, and it turned out to be one of the most rewarding. The pictures from our remodel show how great our place turned out. But they don’t tell the story of how we got there, which is just as, if not more important. When and if we ever buy another place in the Miami area, the first people I will call will be Rafael and Melissa from Create Group. You simply cannot find more caring, qualified, trustworthy people to work on your home or business.
- Laura DeGraff
Rafael and his team helped to remodel our beautiful and edgy law office in Wynwood. We were the first law firm to set up shop in the area and wanted our office to radiate that and be much more than your typical cookie-cutter law office. CreateGroup turned our vision into reality!!! Not only did he help us create a flexible, modern and elegant work space that works as a law firm, but it is also the perfect space to host the many different events we have in the office, including our quarterly art exhibition event where we sponsor local artists to exhibit their work in the office and invite those in the community to come by. We receive nothing but compliments when clients and visitors step inside and thanks to CreateGroup we have an office we are proud to showcase!!! Rafael and Melissa truly captured the essence of the office we envisioned when moving into this space.
Rafael and Melissa were wonderful to work with and juggled many type A personalities in the office to make sure everyone was happy, and expectations were met, all while meeting our time lines (which is particularly difficult to do in this city when dealing with building permitting, etc.) and staying within our budget. Rafael and his team demonstrate the utmost professionalism. They also knew when to push back on certain things because of limitations in the building, which was important also because it helped us utilize our space in the best way possible. This team is very experienced, and it shows in the guidance they provided based on what ideas they stood behind and those they steered us away from because of the major headache it would have been given plumbing/electrical/structural aspects of our space.
We couldn’t be happier having worked with anyone else, and I am so glad to have met and worked with this team so I can someday hopefully have them help remodel a house or apartment of my own! Thank you Rafael and Melissa for your incredible work for AXS Law!!!
- Lauren Quattromani